Shipping, Delivery, and Returns

Here at AWA Fitness, we are committed to ensuring your shopping experience is seamless and hassle-free. Below, you’ll find all the details regarding our shipping, delivery, and returns policies. Should you have any additional questions, please don’t hesitate to contact our customer service team.

Shipping and Delivery

We currently offer reliable shipping options to make sure your AWA Fitness gear reaches you as quickly as possible.

● Standard Shipping: Orders will be delivered within 3-5 business days from the date of dispatch.

● Next Day Delivery: For those in need of their items sooner, we offer a next-day delivery option. Simply select this at checkout. Please note that next-day delivery is subject to availability and must be placed before 9PM on business days.

We work diligently to process and dispatch all orders promptly. However, during peak seasons or sales events, there may be slight delays.

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor its journey to your doorstep.

Returns and Exchanges

We hope you love your AWA Fitness purchase, but if for any reason you’re not completely satisfied, we offer a straightforward returns process.

● Eligibility: Items must be returned in their original condition—unworn, unwashed, and with tags still attached—within 30 days of delivery.

● Refunds and Exchanges: Upon receipt and inspection of your return, we will issue a refund to your original payment method or process an exchange based on your preference. Refunds typically take 5-7 business days to reflect in your account.

● Return Shipping Costs: Customers are responsible for return shipping fees unless the item received was faulty or incorrect.

To initiate a return, please contact our team at info@awafitness.co.uk with your order number and details. We will guide you through the process.